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5.2 Procedures
• honestly stating the facts in all advertising and promotional material
• being open in negotiations on discounts and promotions
• not accepting gifts, invitations or special consideration from clients
•openly negotiating contracts with suppliers and service contractors
• providing the same quality service to all clients and customers
• not giving preferential service or goods to clients or government officers
• giving clients sound professional opinions, accurate technical advice,
fair quotes and fair estimations of cost
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