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18.3 Code of Conduct

Fountain Art has established a reputation throughout the business community for fair dealing and ethical conduct. It is also known for the high standard of behaviour of its employees. To maintain this reputation each employee is required to:


• be honest and deal fairly with other staff, customers and members of the public


• respect the cultural and social differences among staff and customers


• act in the best interests of the company and its customers

• work to the best of their ability to provide a quality service and product to customers


• be discrete and always respect the confidentiality of company, staff and customer information


• report behaviour that is unsafe, dishonest or discriminatory


• act in a way that promotes cooperation and good relations among the people you work with


• dress appropriately to industry expectations


• carry out all reasonable requests and instructions